Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If the item(s) are returned in a condition that is considered not "like new", you may be subject to a 10% fee that will be removed from the refund amount. This is to cover the cleaning of the product so that it may be resold. Regardless if the item has a defect or not, it is required to be in "like new" condition to be returned (minus the defect itself). 

Consumable Products (Skates, Grips, Mousepads, Sleeves)
To be eligible for a return, your item must be unopened and unused (factory sealed). If the product packaging has been opened you can not return the item(s).

Additional non-returnable items:
- Downloadable software products
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Defective Item(s)
If your product you receive has a defect that requires a return, we will cover the cost of the return shipping. And issue a full refund.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.